Refunds and Cancellations Policy

Effective Date: 17-11-2024

At Test Your Skills (IRA Enterprises), we strive to provide high-quality online examination services. This Refunds and Cancellations Policy explains the conditions under which refunds or cancellations are allowed and outlines the process for requesting them. By using our services, you agree to this policy.

1. Cancellation Policy

a. Service Cancellations by Users

• Subscription Services: You can cancel your subscription at any time. Refunds for unused periods are subject to our Refund Policy.
• Exam Registrations: Cancellation must be requested within 72Hrs of Registration.

b. Cancellation by Test Your Skills

• Violation of Terms and Conditions.
• Fraudulent or unauthorized use of the platform.
• Technical issues beyond our control.

2. Refund Policy

a. Eligibility for Refunds

• Technical issues preventing access to the exam.
• Service errors on our part.
• Valid cancellation requests within the specified timeframe.

b. Non-Refundable Cases

• Change of mind after purchase.
• Failure to appear for a scheduled exam without prior notice.
• Breach of Terms and Conditions.

c. Processing Refunds

• Submit refund requests via email to info@testyourskills.in.
• Refunds will be processed within 10 days if approved.

3. How to Request a Refund or Cancellation

Submit a request with your receipt and transaction details via email to info@testyourskills.in. We will review your request and notify you of the outcome within 72hrs.

4. Contact Us

• Email: info@testyourskills.in
• Phone: +91 9030168593
• Address: Flat no 302,Dharma Residency, KPHB 6th phase,road no 2,Hyderabad 500085